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Why do I see a 403 error when logging into Thena’s web UI?

Why do I see a 403 error when logging into Thena’s web UI?

Victor Joseph

Last updated: 16 December 2024

This issue is likely due to a caching problem. To resolve it, follow these steps:

1. Clear cookies and cache in Chrome: Ensure you clear both for all time.

2. Open the Chrome Dev Console: Press Option + ⌘ + J (on Mac) or Ctrl + Shift + J (on Windows).

3. Clear local storage: Type localStorage.clear() in the console and press Enter.

4. Close the browser and relaunch it.

If you don’t want to clear your cache and cookies right now, you can use Incognito mode, as it doesn’t store any cached data.